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If you live in the Minneapolis / Saint Paul area we offer curbside pickup of your order, Simply select PICKUP at checkout.
Some exclusions apply, bikes with assembly are not available for curbside pickup
Please expect 3-6 business days for most shipments and 7-10 days for bikes and oversized items.
Please allow 15-20 business days on select Framed custom built bikes.
At this time we are prioritizing the health of our employees and will only be offering ground shipping. We are fulfilling orders as efficiently as possible. We apologize for any inconvenience in delayed shipments.
The health and well-being of our employees and customers is our top priority. Due to the COVID-19 Pandemic we are fulfilling orders as efficiently as possible. Please expect 3-6 business days for most shipments. We apologize for any inconvenience.*
We are temporary unable to ship any items to Alaska, Hawaii or Puerto Rico.
All eligible orders will be shipped with a 3-6 day delivery. Free Economy Ground shipping is only available in the contiguous lower 48 states (excluding AK, HI, international orders, PO boxes and APO addresses and excludes all oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.) If billing and shipping address are different allow 1 additional day for delivery.
*Free Shipping excludes oversized items such as Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
We are committed to protecting the health and safety of our customers, our employees, and the communities we operate & live in, and are following all CDC guidelines. Our Chicago area location will remain closed until it has been determined that it is safe to open again.
For our customers living in the Chicago and Twin Cities areas we are offering free return shipping during this time. Please contact our customer service team by phone at 866-243-6932, through email at email@example.com or reach out though on-site live-chat for more information.
With the realities surrounding Covid-19 customers looking to find new ways to explore, bike, skate and get outside can still find our products on our ecommerce site, at www.thehouse.com. We will continue to deliver products unless certain situations arise . This is a fluid situation and we will be monitoring and adjusting our operations as needed.
Our administrative facilities will remain open during this time with reduced hours to best support our customers and staff. The health and well-being of our employees and customers is our top priority.
With the new challenges of social distancing it is more important than ever to keep in touch with friends and family, be kind to one another and embrace who we are as humans with the utmost of gratitude.
Sincerely, The House Crew
For our customers living in the Chicago and Twin Cities areas we are offering free return shipping during the store closures. Please contact our customer service team by phone at 866-243-6932, through email at firstname.lastname@example.org or reach out through on-site live-chat for more information.
A number of items require special shipping and handling due to their larger size. Some examples are Bikes, Wakesurfers, Surfboards, Paddleboards, Water Trampolines and Car Racks.
If you need further assistance please contact our customer service department at 866-243-6932
Shipping rates are available in the shopping cart based on delivery location
1. You will receive an Order Confirmation / Email (within 15 min of submitting the order)
2. Economy orders typically ship within 2-6 business days. Expedited orders ship same day (placed before 2 P.M. CST) or the next business day
3. Shipping Confirmation Email with a tracking number once your order ships Please Note: during busy season (Nov through Jan) economy orders can take longer to process.
Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped.
Please allow 15-20 business days on select Framed custom built bikes.
Our $99 Bike Assembly is here to help you maximize your riding time. Just tighten the handlebars, install the front wheel,pedals and ride! This process is done with care, by our experienced professional technicians to ensure that your bike not only lasts, but most importantly is covered by any manufacturer's warranty.
Our certified team of technicians spend the time to fine tune the bike so you don't have to. During this process, our technicians will go through each of the bearing components, ensuring a solid, smooth ride from the first turn of the cranks. From there, the wheels are taken off individually for the truing process. Making sure your wheel is true is key to prolonging the life of your rims, and ultimately your whole bicycle. After this happens, the rear wheel is installed with care to make sure that the chain is tensioned properly and that the free wheel of the bike is in proper working order. The brakes are then adjusted and tested for reliable stopping power. During the assembly the bike goes through a thorough quality control check to ensure your bike is up to our high standards and yours.
For shipping, the handlebars and the front wheel are removed, hand packed, and padded with your bike's frame to ensure the safest possible transport. Since the assembly is performed by hand and per order, it may take 6-8 business days for the assembly of your new bike to be completed and shipped. *Any accessory order with the bicycle such as pedals, computers, fenders or racks will not be installed prior to shipping. Accessories can get damaged in shipping and will need to be installed by the customer when the package has been delivered to its final shipping destination.
We'll match all competitors pricing!
At The House, we offer the best price matching guarantee on all products. If you find an advertised price lower than ours from a legitimate Internet dealer and meet the eligibility requirements, we will match that price.
The product we are price matching needs to be identical to the product we have in stock. That means the product must be identical size, model year, color, etc.
The price we are matching must include all costs the competitor would charge you for the item including tax and shipping where applicable.
The product we are matching must be in stock and currently available for purchase.
The product must be offered for sale for a continuous 24 hour period.
Price matching does not apply to eBay or other auction sites.
Purchase must have been made within 2 weeks of the price change.
Price comparisons include the product price plus shipping & handling charges when calculating the competitor's total price in comparison to thehouse.com's product price.
Price matching does not apply when you use coupons, rebates, promotional offers, or product bundle pricing on the order.
Price matching is limited to one item of the same product, shipped to the same address.
Price matching is always subject to the discretion of thehouse.com
Now that you've got your board, one of the most important items you can buy is a quality pair of snowboard boots. Given everything you must consider when choosing the right pair of snowboots, it may not be the best idea to sort through our entire stock and pick a pair solely on aesthetic grounds.
Thankfully, we’ve put together a brief yet handy guide to help you navigate your shopping experience like a pro.
To be blunt, snowboard boots can either make or break your ride. While we understand the desire to look cool when you hit the slopes, there are so many other components you need to take into consideration to ensure a smooth, comfortable, and most importantly, safe ride.
It should go without saying, but it bears repeating: the right pair of snowboard boots should fit comfortably. They should be snug to the point where your toes just barely reach the toecap, but not too tight that you experience cramping or pain. You shouldn’t have too much wiggle room either. An often overlooked component of fit is heel hold, meaning your heel should remain securely in place when your knee is driven forward. Don’t forget to take your socks into consideration when choosing a size!
The flexibility of your boots is up to personal preference, but we generally recommend the softer options for novice snowboarders. It’s important to note that boot flex is not standardized and can vary from brand to brand.
When it comes to lacing, you’ve got several options. Boa lacing allows for adjustment down to the microlevel, traditional lacing requires tightening your boots by hand, speed lacing systems can vary by brand but usually involve independent forefoot and ankle/leg tightening, while hybrid lacing usually combines elements of two or more lacing systems.
Regardless of your preferences, we’re proud to be your one stop snowboarding shop! If you’re unsure of your snowboot size, check out this article here where you’ll easily find your answer.
Picking the right snowboard boots can be tough, but it doesn't have to be. Men's snowboard boots come in a wide variety of styles, flex options, lacing systems, and more, find out what the experts pick by referencing our article, "Top 10 Snowboarding Boots for Men."
For cutting edge comfort and the latest in boot tech, check out Burton Total Comfort Technology.